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Shipping & returns

ORDER ARRIVAL

Orders are shipped via UPS  and will arrive within approximately 1-7 days of shipping date.  At this time we can’t offer international shipping.  Products that are out of stock or drop shipping may take longer to arrive.

RETURNS & EXCHANGES

Please choose carefully as items purchased from tweak are eligible for a store credit only if returned within 5 days of shipment.  Please contact us immediately so we can issue a Return Authorization Number, which must be written on the outside of the box.  Merchandise must be returned in perfect condition.  We charge $5 to re-wrap gifts.

If product arrives to you damaged, please save the box and notify UPS immediately.  According to their policy, the customer must make the claim.  Please contact tweak immediately and let us know.  We will help you with the claim and the replacement merchandise.  We can be reached at 323.653.6531 or [email protected]

Return address:

tweak

8384 Beverly Blvd, Los Angeles, California 90048

(323) 653-6531

attn: returns